Shipping policy

1. All product prices are ex-works. Delivery charges are quoted separately. The cost of carriage shall be paid by the Customer. The delivery cost is determined by destination and weight of Goods, including any outer packaging as shall reasonably be required to ensure that no damage occurs during transit. Pikkii reserves the right to select the transport company used and will endeavour to consistently seek the best possible price for the Customer insofar as this does not affect the quality of service. The Customer may use their own shipper and in this instance are responsible for all charges involved in collecting Goods from Pikkii premises.

2. Deliveries to some international destinations may incur local import duties, taxes and charges which are the responsibility of the customer unless otherwise agreed.

3. Pikkii are responsible for ensuring that goods supplied to the customer are adequately packaged for safe transportation.

4. If goods must be received by a certain date this must be noted on your order.

5. The Customer is responsible for ensuring the safe onward transportation of goods where the items will be split and transported onwards. Pikkii does not guarantee that any individual item’s packaging will be sufficient for onward transportation unless a specific agreement has been made when the contract is agreed.

6. Pikkii accepts responsibility for any damage to goods in transit due to lack of sufficient packaging on products dispatched from a Pikkii warehouse.

7. Pikkii does not accept any responsibility for any damage sustained in transit where the goods have been sufficiently packaged (E.g. Goods left outside in the rain).

8. Pikkii accepts no responsibility for third party courier companies failing to adhere to allotted delivery slots or time related delivery requirements set out by the customer. Pikkii will not accept any deductions or fines associated with these failings.